FAQ - HCSA Community Services

‘Tap and Give’ with HCSA

Frequently Asked Questions

How secure is my donation and personal data if I donate via the GivePlease terminal?

As the data security of the terminal platform is GOVTECH verified, all transactions and database storage facilities are highly secure. All donations and funds collected will be processed and settled to HCSA Community Services within the first seven (7) days of the month immediately subsequent to the month in which the donations and funds were collected.

Are there on-boarding fees to set up GivePlease terminals?

No onboarding fee is required for merchants. This is completely zero cost for merchant partners.

Is there a limit to the number of GivePlease terminals a merchant can take up?

No, this is up to the company’s discretion and preference. However, we hope that you will place 1 terminal each at each of your company’s available outlets. Should you prefer a more e-commerce platform, you can also partner with us via our e-commerce round-up initiative.

Is there a minimum amount for customers who donate via GivePlease terminals?

Yes. The minimum donation is $5.

Where do ‘Tap and Give’ donations go towards?

All donations will be going directly to HCSA Community Services, and will contribute to the following areas:

$100 – School pocket money for 1 teenage girl resident for a month

$250 – Skills training fees for 1 single-parent unit for a month

$500 – Essential supplies to residents under rehabilitation for a month

$1,000 – Caregiving or childcare support for 2 single-parent family units

$2,500 – Rehabilitation event for homeless ex-offenders and their families

$5,000 – Essential household supplies for new homes of homeless ex-offenders Or Tuition fees for 5 teenage girls per month

$7,000 – Scholarship fees for Culinary Education for 1 youth-at-risk and Tuition fees for 1 Youth at risk for 2 months

$10,000 – Scholarship fees for Culinary Education for 3 ex-offenders

$15,000 – Rehabilitation support for 1 teenage girl resident for a month

What beneficiaries do HCSA Community Services serve?

HCSA Highpoint Halfway House

HCSA Highpoint serves a total of 322 homeless ex-offenders and helped 119 beneficiaries to find gainful employment and permanent housing through a (6-month) transitional living programme over the past 3 years. In addition, 69 alumni beneficiaries and counting has been enrolled into our aftercare community with at least 2 years or more of sobriety.

HCSA Dayspring Residential Treatment Centre (DRTC)

HCSA Dayspring Residential Treatment Centre serves a total of 91 abused teenage girls with high risks and high needs over the past 10 years, where 71% successfully transitioned into step-down care and 8 out of 9 achieved sustained reintegration. In 2021, DRTC has launched its aftercare community of 20 girls and counting with at least 3 years of sustained independence.

HCSA Dayspring SPIN (Single Parents INformed, INvolved, INcluded)

SPIN (Single Parents INformed, INvolved and INcluded) serves about 160 single-parent families and 300 children over the last 4 years. Today, almost 100 single-parent families have been matched with befrienders.

HCSA Academy Culinary Training Centre

HCSA Academy Culinary Training Centre has successfully graduated 140 students with WSQ Higher Certificate in Culinary Arts, where 85% of graduates are employed for more than a year in the F&B industry and 77% of them are currently still employed, over the last 4 years.