Can AI lighten the load on social workers? Social service work is demanding, and work processes today are very manual.
In a Straits Times op-ed, Our CEO Kim Lang Khalil shares her hopes that AI can improve fund-raising and volunteerism efficiency, enhance service and operation effectiveness and, more importantly, enable the social service sector to measure impact, analyse effectiveness and improve outcomes.
Our long-serving board member, Vincent Lim, also shares his belief that generative AI can deepen donor connections, enhance fund-raising efficiency and empower social service workers to deliver better service and achieve greater social impact.